Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Delivery Times We offer the following shipping options:
- Standard Shipping – Delivered within 7–14 business days
- Express Shipping – Delivered within 3–5 business days (additional charges apply)
Shipping rates are calculated at checkout based on your location and selected shipping method.
International Shipping We ship worldwide. Please note that international orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer and are not included in the order total.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through our website or the carrier's tracking portal.
Delays While we strive to meet all estimated delivery times, delays may occasionally occur due to high order volumes, customs processing, or unforeseen circumstances. We appreciate your patience and will always keep you informed.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your support email]. We will work with the carrier to resolve the issue as quickly as possible.
Contact Us For any shipping-related inquiries, please reach out to us at [your support email] or through our contact page.